Holidays with a Personal Touch

20 Years Experience

Award Winning

Over £10 million of holidays booked

I am Phillip Burns, and I’ve worked in travel for over 20 years.

So if you’re reading this I guess you’re wondering who I am and why you should use me for your holidays? Good news! I’ve travelled extensively, I’m always attending supplier events, completing training courses and reading trade magazines. Travel is my life. I’ve worked for TUI, Hays and Barrhead Travel. I’ve established great relationships with many key suppliers in the industry, so can often add value to your holiday without costing you any more and who doesn’t love a room upgrade or another sweetener?

I’m delighted to be a senior travel consultant for the multi-award-winning HolidaysPlease. HolidaysPlease specialises in Luxury, Longhaul and Tailor Made Holidays. Now, this is where it gets a bit complicated so, please follow along. Being a Holidaysplease consultant means I’m self-employed, this is my own business. I’m here to invest my time and effort and every resource at my disposal to make sure you get the best service and holiday available, for you. Becoming a consultant for Holidaysplease isn’t something you just ‘do,’ They have an extremely rigorous selection process about who they allow consulting for them, it is their reputation on the line after all. HolidaysPlease holds the title of the very prestigious Online Travel Agency of the year award 2017/2018 and has amazing reviews. As a company, we genuinely care about what we’re booking you. Personally, I’ve booked well over £10million of holidays and have a proven track record in going the extra mile for my clients.

However, despite specialising in the Luxury and Longhaul markets, I’m not tied to it. If you just want a week in a decent property in Mallorca or Greece, give me a call. One thing I won’t ever do is book you somewhere I wouldn’t stay myself. I’ve turned down many bookings from people calling me to match the price from a website where they are offering awful accommodation at knock-down prices. I strongly believe that the best deal is never the cheapest deal. Often for an additional few pounds a day, you could have a far better property and holiday overall.

Still with me? Great. So HolidaysPlease is very proud to be a member of the Hays Travel Family. Hays Travel are the UK’s largest independent travel agency. Not only do Hays have over 60 stores nationwide, they also have over 300 franchises around the UK. Being independent is very important. It means I have the flexibility to search all tour operators to find you the best possible deal. If you go into some High Street agencies, they will generally try and push one operator over others. Naturally, we are ABTA and ATOL members so every holiday I sell is fully financially protected. is just a domain name which I thought sounded good! I’ve built this website myself, I’m not a web designer but I’d personally like to say a big thanks for stopping by.

Ultimately I don’t want you to just book your next holiday with me, I want you to book all your holidays with me. I want you telling all your friends and family about me. It’s where most of my business comes from. I’m not a 9-5 person, I’m available day and night, weekends and holidays. You will have my home phone number, my mobile number and I’m always connected to email.  If you’ve booked a holiday and wake up at 2 am in Dubai, wondering what shoes to take on a boat trip I’ve booked for you, no problem. If you are looking for a travel agent in or around Hamsterley Mill, Hamsterley, Burnopfield, Ebchester, Shotley Bridge, Rowlands Gill, Blackhill, Consett, Medomsley, Stanley or Chopwell, Hedley on the Hill Coalburns or Lanchester, I’m also available to come to your home to discuss your holidays. If you don’t feel comfortable with this, we could always meet at a local cafe, pub or coffee shop. I’m here to help and offer free advice to help you decide what’s right for you. I’ll never try and pressure you into a sale so don’t worry.

It is very easy to think that you can source your own holidays online, but are you really getting the best holiday to match your needs?

Here are a just a few reasons why you should book with me:

I love my job and take immense pride in providing the best possible service.

I’m fortunate enough to have travelled extensively, I have knowledge of the entire market and can often find those hidden gems that you would not find on your own.

We have a team of very experienced staff and we’re all connected. Collectively, you have over 80 travel agent brains working for you.  

We are an Award Winning Agency voted Online Travel Agency of the Year by the Travel Trade Gazette (amongst many other awards)

ABTA & ATOL bonded and protected

Over 85% of my clients repeat book and many recommend me to their friends and family.

I am typically very competitive on price too. There are times we may not be the cheapest, but your online website won’t check you in, book your airline seats, print your tickets, ring and email the hotel to make sure you are allocated a nice room or even get you a complimentary upgrade now will it?

If you need help with your holiday plans, just give me a try, I am available at times to suit you and should be able to take any stress away and save you valuable time.

If you have used me before, I would be so grateful if you would leave a review on my page to show new clients what you think.

Thank you so much in advance, Phillip.

It's Good to Talk

Don't book the cheapest holiday, book the best holiday.

I get how busy people are these days and we’ve become something of a digital society.

A five to ten-minute chat will help me understand what you are looking for.
It ensures I’m finding you the best possible holiday.
Once we’ve had a chat, if you would rather deal by email, WhatsApp or SMS, that’s absolutely fine.
I’m very proud of my service and helping you get the right holiday is my only aim.

Thank You,